Payment Schedule
Confirmation Deposit: 10% (refundable up to 60 days prior to arrival)
60 days prior to arrival: 90% (non-refundable)
Payment methods: Credit/Debit card (Visa, Mastercard, Maestro, American Express) or Bank transfer

Government Eco-Tax
Guests 16 years and over must pay the Balearic Government Eco-tax which is 2.00 € per night and per person.

Security Deposit
Security deposit: 300 € (the security deposit can be paid in advance or on arrival and will be returned via bank transfer after departure)

Check-in: 3pm
Check-out 10am
If guests have an early arrival or a late departure time please inform us and we will do our best to accommodate when possible.
We reserve the right to deduct supplementary charges from the security deposit if the property is not vacated at the stipulated time.

Minimum Age
The person placing the booking must be over 25 years.
All guests are obliged to complete the required Passport or ID information prior to arrival in accordance with Spanish legislation.

Occupancy
The number of guests must not exceed the maximum sleeping capacity permitted in the property.
Pets are not permitted in any of our properties.
Smoking in the interior of properties is prohibited.

Services Included
The property is furnished and equipped for self-catering for the maximum capacity of the property.
The property will be clean upon arrival with bed linen and bath towels for all guests. Pool/beach towels are not included.
Pool and garden maintenance are included and will visit the property twice weekly. Guests must allow access to the exterior of the property.

Cancellation must be made in writing by the lead guest.
Free cancellation up to 60 days prior to arrival.
A cancellation charge of 100% of the total price is payable for cancellations within 60 days before arrival.

CANCELLATION POLICY COVID-19
If cancellation is due to lock-down travel restrictions in their home country or in Spain, guests will receive a voucher for the full amount paid. This voucher can be used to rebook the same property for alternative dates.